Planning your window import from China

Make a logistics plan before order approval

Windows are large, fragile building components, so the transport plan should be discussed alongside the order. Establish the delivery destination, site access, expected unloading arrangement and the team that will receive the shipment.

Ask the supplier for the information your freight forwarder needs, including the proposed packing method, package dimensions and shipment weight when available. The transport plan may affect how the order is packed and sequenced.

Agree responsibilities in writing

Record the delivery term and named place in the commercial agreement. Confirm who books transport, arranges insurance, prepares documents and manages each handover. Ask each service provider to identify exclusions.

Use a qualified forwarder or customs broker for shipment-specific advice. Import requirements and costs depend on the destination, classification and actual goods; this guide does not supply tariff rates or customs instructions.

Coordinate packaging and identification

Agree how units will be protected and labelled for the planned journey. Package identifiers should connect the packing list to the opening schedule so that the receiving team can locate the right window without unnecessary handling.

• Package and opening references that match the approved schedule
• A packing list with agreed quantities and package details
• A practical unloading and storage plan at the destination
• Agreed inspection records and shipment photographs
• A process for recording damage or discrepancies promptly

Prepare the destination before dispatch

Check access constraints, handling equipment and storage conditions with the local team. Make sure someone is responsible for receiving the shipment and checking it against the documents.

Plan installation separately from delivery. The installer needs the approved drawings, relevant fixing and sealing details, and a clear understanding of what is supplied with the windows. Resolve missing accessories before shipping when possible.

Use a documented receiving process

Review the shipment on arrival using the agreed process. Record the package condition and any discrepancies, retain the relevant documents and notify the responsible parties within the applicable contractual or insurance time limits.

Keep the packing references attached until the units are allocated to their openings. A coordinated handover reduces confusion between transport, storage and installation responsibilities.